TOOQUV Cycling

Returns & warranty

1-year store warranty on every purchase. 30-day returns on unused items.

Store warranty

All products include a one-year store warranty from the date of delivery. If you receive a defective unit, contact us with your order number and photos — we will arrange repair, replacement, or refund as appropriate.

Returns

Unused items in original condition may be returned within 30 days of delivery. Contact support before sending anything back so we can provide return instructions and a reference number.

Non-returnable

Items that show signs of installation, use, or damage are not eligible for return unless covered under warranty.

How to start

Message us on WhatsApp or email support with your order number. We typically respond within one business day.

WhatsApp